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Digital Business Transformation Online Program

Program Days:

October 26, 28, 30, November 4, 6, 2020

1:30 PM to 5:00 PM (GMT+08) on all dates

Program Overview

In today’s scenario, businesses are challenged with ever-changing and unpredictable times, increasing the pressure to go digital. With so many technologies available, it is a real challenge to determine which are useful for your business and how to translate these into tangible benefits that reflect in the bottom line and positive impact on customer engagement and satisfaction.

 

This Digital Transformation course introduces participants to the many ways networked markets are transforming the economy and provides strategies for designing, monetizing, and launching a digital platform.

 

In this course, you will learn about the fundamentals of digital transformation, identify why platforms beat products, and how you can make your business a platform. You will learn how to launch and grow a digital platform and determine how to leverage open innovation for your platform. This course also equips you with the knowledge on governing your platform, strategically evaluating your competition, and provides you with a futuristic view of digital transformation across industries.

 

This course immerses the participants into the best practices of technology management, as well as discusses the new trends in the industry. Through practical exercises, they will be given scenarios on how to translate a Business Problem into possible solutions through the use of Technology.

Program Objectives
  • Fundamentals of Digital Business Transformation
  • Aligning strategic business needs with technology solutions
  • Create a roadmap for Digital Transformation initiatives for the business
  • Managing a world-class IT Operations
  • Leading change management of technology projects
  • Partnering and Vendor Management
  • Establish IT Project Management and Governance
  • Appreciate emerging trends and state-of-the-art Technologies: Cloud Platform and Solutions, Business Intelligence, IOT (internet of Things), Data Analytics, AI and Machine Learning
What You Will Learn
  • Fundamental of Digital Business Transformation
  • The role of the CIO and technology managers in the business transformation process (Translating business needs into technology projects, keeping things running, How to view the business strategically from a technology viewpoint, The three components of IT, Projects vs. Operations, How to set up the ideal IT Organization
  • Managing technology projects – Methodologies: Waterfall and Agile, The different phases of a project, Defining and managing scope, Change Management: How to lead successful change in the organization, identifying the different types of personnel from a change management perspective, Cut-over: Moving projects into operations (how to ensure their success, how to safeguard their evolving and continuous support)
  • Identifying key business imperatives and translating these to technology projects (Managing portfolios, The portfolio lifecycle: Planning and Design, Assessing and communicating, Rebalancing, Monitoring and Control, Governance, Guaranteeing and managing for success: The use of Business Dependency diagrams, translating a business benefit into measurable Technology KPIs)
  • Managing an IT Operations setup (ITSM: A best practice, The different teams in an operation: Service Desk, Field Support, IT Operations Mgt., Technical Mgt., Networks, System Administration, DBA, Application Mgt., Testing, Programming, IT Security, Tickets: What they are, type and how they are handled, Configuration Items: What it is and how it affects the way IT Operates, Release Management: Techniques for minimizing risks, the standard different environments, DEV, QA/Testing, Training, Production, The Change Approval Board, functions and roles, invocation, the ECAB)
  • Procurement of Technology (Best practices in procuring technology, The tender and award process, Common caveats in the technology industry)
  • How to reap the benefits of technology (Putting it all together, Revisiting the portfolio, Measuring success, Common roadblocks in technology projects)
  • Understanding new technologies, their applicability, and limitations (Cloud, Business Intelligence, IOT (Internet of Things), Data Analytics)
Key Benefits
  • Create a roadmap for transforming one’s company to digital
  • Align company strategies with digital transformation initiatives and business potential
  • Maximize the return on IT investments
  • Develop strategic thinking of CIO and technology managers
  • Appreciate leading-edge technologies and its potential use to the business as a competitive advantage
Who Should Attend
  • Business owners, senior executives, and business leaders who are responsible for driving the digital transformation initiatives for the company and who wish to understand how to maximize their digital technology investments or drive technology adoption
  • IT Managers, Supervisors, and Technologists who wants to prepare themselves for the Chief Information Officer or IT Director position in the future