Customer-Centric Marketing Strategies Program

Program Days:
BATCH 1: NOVEMBER 2021, 10 half-days
November 22, 24, 26, 29, December 1, 3, 6, 8, 10, 13, 2021
1:30 PM to 5:00 PM (GMT+08) on all dates
BATCH 2: APRIL 2022, 10 half-days
April 18, 20, 22, 25, 27, 29, May 2, 4, 6, 9, 2022
1:30 PM to 5:00 PM (GMT+08) on all dates
PHP 50,000.00 or USD 1,000.00
*USD 1 = PHP 50.00
Let us know if you are interested to avail of early bird/group discount or discuss payment terms.

Program Overview

Brand recovery is the marching order of the day.  In this uncertain time, a degree of predictability is needed. Our resources are limited, and companies are looking for ways to reorient their path to brand recovery towards growth. Being cognizant of how to navigate the growth journey entails knowledge of the actual behavior of customers and its implications to product categories, and brand performance.

Understanding evidence-based patterns in marketing is one of the most effective tools in formulating sound brand strategies. These patterns have been validated across categories (FMCG, financial services, pharmaceutical, among others), across markets, and across countries. Learn more about evidence-based marketing and gain a deeper perspective and confidence to pursue brand growth.

The course has two parts:


The first part of the course will answer the following fundamental questions: Do consumers have loyalty? Are consumers passionate about the brands they buy? Does product differentiation command purchase or is there something else? What is the critical element to brand growth that translates to improved sales and increased market share?  Would you do a loyalty program or a mass marketing? What are the brand and category dynamics behind brand growth? What is brand saliency?


The second part will lay down the groundwork in ensuring brand growth. This will take you through the new theories of brand competition, the critical elements in building brand assets, the application of the principles learned during the sessions to offline and online shopping. This session will also take you through the trends in the context of COVID 19 to help you determine your next steps in navigating the future.

Program Objectives

At the end of the program, the participants will be able to:

    • To equip with the new perspectives in achieving brand growth
    • To understand and recognize the dynamics of consumers as buyers
    • To gain insights from case studies, empirical research, and learnings from the course
What You Will Learn

The course covers the new approaches in marketing such as evidence-based patterns in brand performance, buying behavior, category dynamics, the key factors brand growth, and digitalization among others. Each part will be conducted in ten (10) half-day sessions.

Who Should Attend

The course is recommended for junior and senior executives in marketing, sales, supply chain, new product development team, finance, account managers of advertising agencies, entrepreneurs. They could come from across all industries (e.g. FMCG, Telecommunications, pharmaceutical, financial services).