In this info session, Mr. Vlademir Reyes shares how you can properly manage the Customer Experience instead of simply leaving your customer’s experience with your organization to chance.
Key topics:
– Managing the Customer Experience (CX)
– Is your organization aligned with delivering a positive Customer Experience?
– The importance of CX in 2020 and beyond
An overview of the upcoming program starting on 05 July 2021 will also be discussed.