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Coaching Skills for Leaders and Managers in the New Normal Online Program

Program Days:

September 23, 24, 25, 28, 29, 30, 2020
1:30 PM to 5:30 PM (GMT+08) on all dates

Program Overview

In times of crisis, the role of leaders and managers is critical in ensuring not just the continuity of the business but also the engagement and performance of their employees. Leadership today must evolve from one traditionally used to giving guidance and directions to one that develops and guides employees to excel through facilitation. This type of leadership focuses on them with the corporate goal, recognizing individual competencies, inspiring efforts through continuous feedback, and helping to address specific development needs.

The Coaching Skills for Leaders and Managers Online Program aims to help leaders guide their teams to success by improving work performance, skills, communications, and relationships. Coaching is a practical skill that is developmental for both the coach and the learner, and as with all practical skills, the experience of coaching or being coached plays a significant role in its development.

Coaching aims to achieve the following:

  • Increase an individual’s self-awareness and in turn raise their performance
  • Help the individual to arrive at their own solution to a problem or challenge.
  • Empower the individual to take action towards change.
Program Objectives

At the end of the program, participants should be able to:

  • Increase their knowledge of what coaching is, when to use it and how to do it
  • Know how to produce meaningful coaching plans with their staff members that include goals, objectives, success criteria and timescales for review
  • Practice the component elements of a coaching session such as active listening, powerful questioning, giving, and receiving feedback and developing trust and empathy
  • Know how to structure a coaching session or coaching conversation
What You Will Learn
  • Role of a Leader/Manager
  • Challenges in today’s Work Environment
  • Coaching and its Benefits
  • ICF Code of Ethics
  • Coaching Principles and Mindsets
  • Coaching Skills
  • The Coaching Relationship
  • Coaching Contract and Planning
Key Benefits
  • Leaders will feel more confident to tackle issues of poor performance in the workplace and to engage in meaningful conversations with their staff about personal and career development needs.
  • Organizations will develop a more inclusive culture.
  • Staff members will feel more engaged and empowered.
Who Should Attend

The program is recommended for all people managers and leaders, regardless of level or experience, who are committed to improving their leadership skills.