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Open Enrollment Programs

Design Thinking Online Program

Program Days:

May 21, 26, 29, June 2, 5, 2020
9:00 AM to 12:00 PM (GMT+08) on all dates

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Program Overview

COVID has changed us forever—and it is only the beginning. The world has always been a “wicked” mix of conflicts and dilemmas. Not only should you expect natural disasters and even new pandemics, but also know that your customers will become increasingly fickle and demanding, and that your competition will innovate much faster. In this wicked world, problems will shift, and new disruptions will arise. While no one can have a crystal ball for the future, we can at least be robust and resilient for uncertainties: Design Thinking helps you maneuver through the messiness.

Design Thinking is a way to design innovative & desirable products. It is also a way of thinking, a planning tool, a team energizer, a way to process difficult problems. It helps solve customer pains about complex, everyday issues, and gives users rapid ways to retool.

Design Thinking helps you flex, innovate, adapt, and stay sharp for the messiness.

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What You Will Learn

Learn about key learning concepts such as the value proposition, business model canvas, wicked value pains/gains/jobs, empathy and empathy maps, journey maps, ideation, customer co-creation and other relevant matters

  • Use Design Thinking for team management, meeting management, new product development, strategic planning and facilitation, process improvement and many others.
  • Perform the processes of observing, engaging, and empathizing to understand user motivations and experiences.
  • Generate ideas, insights, and solutions that create value by using the Design Thinking process.
Key Benefits
  • Build empathy for customers
  • Develop a fast process to iterate and systematically attack customer pains
  • Adopt new attitudes about problem solving
Who Should Attend

WE NEED AN EXCITING MIX OF PEOPLE!

The program is recommended for an eclectic mix of students. We invite students with rich experiences and backgrounds: not just managers, but also salesmen, engineers, priests, doctors, social workers, and engineers.

Design Thinking is an excellent tool for many every day, wicked problems.